Ben’s Mind

I was trying to install my networked color-laser printer on my daughter’s laptop this weekend. She is running Vista Ultimate, my printer is a Dell 3110cn Color Laser, and it is connected and shared via Windows 2003 R2 server.

My laptop connected to the printer fine as a network printer, but her computer kept throwing the following exception:

Windows cannot connect to the printer. Operation could not be completed (error 0×000003e3).

The resolution was the following:

1. Install the drivers for the printer on the computer
2. Start button > Printers > Add Printer
3. Add a local printer
   
4. Create a new port > local port
   
5. Enter the name to the shared printer. If the name has spaces, rename the printer’s share name on the host/server.
   
6. Choose the correct drivers that were installed (from step 1)
   
7. If prompted, choose to use the existing driver
   
8. Name the printer for the local machine
   
9. The rest of the steps are self-explanatory

I hope this helps any who struggle with this annoyance.